1. Scope of Terms
These Terms apply to the sale, supply, delivery, installation, leasing, subscription, maintenance, support, or provision of products, equipment, software, services, and related solutions by the Seller to the Buyer.
Any quotation, proposal, purchase order, invoice, service order, or agreement issued by the Seller shall be governed by these Terms unless a separate written agreement states otherwise.
2. Quotations and Proposals
All quotations and proposals are valid only for the period stated in the document. If no validity period is indicated, the quotation shall be valid for fifteen (15) calendar days from the date of issuance.
Prices, availability, specifications, delivery timelines, and payment terms may change without prior notice unless already confirmed through an accepted purchase order, signed agreement, or official invoice.
3. Orders and Acceptance
An order shall be considered accepted only when confirmed in writing by the Seller through any of the following:
- Signed quotation or proposal
- Approved purchase order
- Signed agreement
- Issued invoice
- Written confirmation by email or official communication channel
The Seller reserves the right to reject, cancel, or revise any order due to product unavailability, pricing errors, incomplete requirements, non-payment, credit concerns, or circumstances beyond the Seller’s control.
4. Prices and Taxes
All prices are quoted in the currency stated in the quotation, proposal, or invoice.
Unless otherwise stated, prices are exclusive of applicable taxes, duties, shipping fees, installation charges, handling fees, insurance, permits, bank charges, and other government or third-party costs.
The Buyer shall be responsible for all applicable taxes, fees, and charges related to the transaction unless expressly included in writing.
5. Payment Terms
Payment terms shall follow the agreed quotation, invoice, purchase order, or signed agreement.
If no specific payment term is stated, full payment shall be required before delivery, installation, activation, or release of the product or service.
The Seller may require a down payment, reservation fee, advance payment, deposit, or milestone payment before processing the order.
Late payments may be subject to penalties, suspension of services, withholding of delivery, or cancellation of the transaction.
6. Deposits, Reservation Fees, and Advance Payments
Deposits, reservation fees, and advance payments are applied to the total contract price unless otherwise stated.
Reservation fees and deposits may be non-refundable if the Buyer cancels the order, delays the transaction, or fails to complete payment within the agreed timeline.
Any refund, transfer, or credit adjustment shall be subject to the Seller’s approval and applicable administrative, banking, logistics, or restocking costs.
7. Delivery and Lead Time
These Terms apply to the sale, supply, delivery, installation, leasing, subscription, maintenance, support, or provision of products, equipment, software, services, and related solutions by the Seller to the Buyer.
Any quotation, proposal, purchase order, invoice, service order, or agreement issued by the Seller shall be governed by these Terms unless a separate written agreement states otherwise.